Laminar Help Centre

Why tracking order status matters

Once an order is created, its journey is just beginning. Tracking order status helps your organisation understand:

What has been ordered
What is still pending
What has been delivered
What may be delayed
What needs follow-up with suppliers

Clear status updates ensure that procurement, engineering, operations, and project teams stay aligned and can plan accurately.

Laminar makes order tracking simple by giving each order a clear status and a structured set of dates and details you can update as progress unfolds.

Where to view order status

You can check the status of any order from:

Global search

Type part of the supplier name, order number, or component. Select the order to open its detail page.

Orders module

Click Orders in the sidebar
Browse the list or use filters
Select any order to review its details

The order’s current status appears prominently near the top of the detail page.

The order lifecycle

Every order in Laminar moves through a simple, clear lifecycle:

Created – The order has just been logged
In Progress – The supplier is processing your order
Delivered – Items have arrived
Cancelled – The order is no longer active

Your organisation may choose to adopt specific interpretations of these states, but the overall sequence remains consistent.

Understanding the status options

Below is what each status means from an operational perspective.

Created

This is the default status immediately after saving a new order.

Indicates:

The order is logged
Supplier selection is complete
Items and quantities are defined
No action has been taken by the supplier yet

Use this status when the order is newly created or still awaiting confirmation.

In Progress

Set when the supplier begins preparing or processing the order.

Common triggers:

Supplier acknowledges the order
You send a PO or confirmation
Items enter production or picking
You expect delivery preparations to be underway

This status helps teams know the order is active and moving forward.

Delivered

Use this status when all items in the order have arrived.

Before setting Delivered, ensure:

Items have been received in full
Deliverables match the quantities listed
Any documents (e.g., delivery notes) are accounted for

Updating this status helps maintain accurate operational history and prevents confusion later.

Cancelled

Use this when the order is no longer needed.

Reasons may include:

Change in requirements
Supplier issues
Duplicate order
Internal corrections

Cancelling an order preserves its history but indicates it should not be acted upon further.

Note Cancelling does not delete the order—it simply marks it inactive.

How to update an order’s status

Status changes are made from the Order Detail Page.

To update:

Open the order
Click Edit
Find the Status dropdown
Select the appropriate status
Save your changes

The new status appears instantly and becomes visible to all team members.

How delivery dates affect status

Along with status updates, Laminar provides a Dates section to improve tracking clarity.

Ordered Date

Set automatically to today when creating the order
Can be changed if entering historical data

Expected Delivery Date

Helps your team know when to expect the items
Useful for planning production or scheduling projects
Should be updated if suppliers change timelines

Delivered Date

Should match the actual date items arrive
Can only be set after the order has been created
Often updated when switching status to “Delivered”

Tip Keeping expected and delivered dates accurate makes reporting and planning significantly easier.

Using the timeline to track progress

Each order comes with a timeline (event history). This timeline helps you track:

Who created the order
When items were added
When status changed
When dates were updated
When attachments were uploaded

The timeline ensures that you have a full audit trail, especially useful for:

Team coordination
Supplier discussions
Retrospective reviews
Audits and compliance

Nothing is ever overwritten—Laminar preserves every change clearly.

Checking item-level details

Besides status, reviewing items helps you understand:

What components were ordered
Their quantities
The part numbers
Supplier links
Whether the written request matches the delivered items

This is especially important when items arrive and you need to confirm accuracy before marking the order as delivered.

When to update order status

Here are the most common moments when you should update status:

Set to Created

Automatically applied—no user action needed.

Set to In Progress

After order submission to supplier
Once supplier confirms receipt
When supplier schedules production or packing

Set to Delivered

When items are received
After verifying quantity and condition
When documentation is complete
When delivery confirmation is logged

Set to Cancelled

Duplicate or erroneous order
Project or product requirement changes
Supplier unable to fulfil

Keeping statuses accurate ensures everyone knows the order’s state at a glance.

Best practices

Update Expected Delivery Dates as soon as suppliers provide new timelines
Use status changes to communicate order progress
Always set Delivered Date when marking an order delivered
Review the timeline before making major changes
Use clear descriptions for internal clarity
Add attachments like quotes or delivery notes when useful

These small actions greatly improve the quality of operational data.

Common issues and fixes

“I can’t change the status.”

You may not have permission. Ask your admin to verify your role.

“Delivered Date won’t let me choose today.”

Make sure the order has been saved first—some fields activate only after initial creation.

“An order looks stuck in Created.”

Check whether the supplier has confirmed. Your team may simply need to update it manually.

“Items arrived but status isn’t updated automatically.”

Laminar does not auto-update based on attachments or notes—you need to set the status yourself.

“Expected Delivery Date doesn’t match supplier updates.”

Edit the order and adjust the date manually. This keeps planning accurate for the rest of the team.

Tracking order status and dates